In today’s age, it’s not enough for a brand to just have a Facebook business page. A brand needs to nurture its Facebook community and keep it excited and alive. A Facebook community needs to feel loved. Here are 5 ways to keep your community excited, happy and growing: 1) Run a creative contest – Think of a competition that would appeal to your community, that would mobilize them to get active with your brand. [...]

on Sunday I gave a lecture at The Marker’s Customer Experience Conference. I spoke about: “The relationship between the brand and the consumer on social networks: From flirt to love.” How should brands engage with consumers on social networks? You’ll see that the relationship between brands and consumers on social networks is very similar to the relationship between couples.  The presentation displays three examples of  brands that handle their social media efforts differently. HP, the [...]

To all my devoted readers: I wanted to let you know of a new campaign that we just launched for our client HP Israel. We are giving away an awesome laptop: Mini 110C-1120EJ. For a chance to win it, all you need to do is go to HP Israel’s Facebook Fan Page , tell us where you would take it and we will help you take it there!  To my readers who are located outside of Israel [...]